Acceptable Use Policy

1. Who this applies to

It applies to everyone who accesses this website or submits anything through it, visitors, buyers, owners, developers and partner agencies, and to operators of crawlers, bots, AI agents and other automated tools.

2. Prohibited use

You must not use this website:

• in breach of any applicable law or regulation in Thailand or in your own country;
• to send fraudulent, misleading or bad-faith enquiries, or enquiries on behalf of someone who has not asked you to;
• to collect personal data about owners, agents, staff or other people, or to harvest contact details;
• to impersonate another person, company or agency;
• to send unsolicited commercial messages to us or to anyone whose details you obtain through this website;
• to discriminate against, harass or abuse any person, including our staff;
• to circumvent an agency relationship by approaching an owner directly after finding their property here.

3. Standards for anything you submit

Property details, photographs, floor plans, documents and messages you send us must be accurate, must not be misleading about price, size, condition, ownership or availability, and must not infringe anyone else's rights. You must own the material or be permitted to share it, and you must not submit third-party confidential information.

Content must not be unlawful, defamatory, obscene, threatening or discriminatory. Property advertising in particular must not express a preference or limitation based on nationality, religion, ethnicity, family status or disability.

4. Search engines, AI services and automated access

Our robots.txt file (including its Content-Signal line: search=yes, ai-input=yes, ai-train=yes) and our llms.txt file describe the current position for automated agents. Admin, account, OAuth and private endpoints are excluded from crawling. If we change these files, the files take precedence over this section for automated access.

We encourage attribution: where our content is shown, quoted or summarised, please name Private Office Property and link to the source page, and treat prices and availability as point-in-time values that the live listing page confirms.

We want our public listings, guides and market content to be found and cited. Subject to the limits in section 5, you may:

• crawl and index our public pages for search engines and show snippets and links;
• use our public pages in real-time AI answers, retrieval-augmented generation, grounding and user-directed browsing;
• use our public pages to train or fine-tune AI and machine-learning models;
• access our published llms.txt, agent feed, public API (/openapi.json) and public MCP tools within their documented limits.

5. Limits on automated use

Automated access must not:

• copy our listing database, photography or written content in bulk to build a competing listing service, or resell or relicense our data as a dataset;
• bypass or attempt to bypass rate limits, bot protection, authentication or other access controls, or access paths excluded in robots.txt;
• send traffic at a volume or frequency that degrades the website for other users;
• extract personal data about people, including names or contact details of owners, agents or staff;
• misrepresent our listings, for example by presenting outdated prices or availability as current, altering listing details, or implying that we endorse another service.

6. Security

You must not attempt to gain unauthorised access to the website, its servers or any connected system; probe or test its vulnerability without our written permission; interfere with its operation; or introduce malicious code. You must not overload our forms or infrastructure, whether deliberately or through poorly configured automation. If you find a security issue, report it to privateofficeth@gmail.com with the subject line "Security".

7. Consequences of breach

Where we consider this policy has been breached we may withdraw access, block IP addresses, user agents or networks, remove submitted material, retain records of the incident, and report the matter to law enforcement or take legal action. We will cooperate with any lawful authority requesting the identity of anyone breaching this policy.

8. Reporting misuse

To report abuse of this website, a fraudulent listing, a suspicious enquiry or a service misrepresenting our listings, write to privateofficeth@gmail.com with the subject line "Report abuse".

9. Changes

We may update this policy as risks and technology change. The "last updated" date at the top shows the current version.